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Need password assigned or reset? Contact your Group administrator.


The Voice Complete Feature Manager is now in Lumen Control Center. All Feature Manager Admins now have accounts in Control Center and should start using the Feature Manager in Control Center immediately.

If you don't access your account soon it could be deleted, and you will lose access. The legacy Feature Manager is scheduled to be decommissioned later this year.

One Source for Easy Voice
Feature Management

Portal Support
Email
control.center@lumen.com
Phone:
877-453-8353, Option 5
Voice Feature Management
  • Enables activating or deactivating features of Voice Complete® on users' telephone numbers.
  • Enables users to access, use, and configure all Voice Complete features(features packs and optional mobility features) using a secure web portal.
  • Provides administrators 24X7 access to modify assigned telephone number features or reset user and group passwords.